Frequently Asked Questions

We've Got Answers.

Everything you need to know about ExhibitPower AI — the platform, the pricing, and what makes it different.

Pricing & Tiers 6 Questions

ExhibitPower ERP is available in four tiers: Starter at $1,000/mo (up to 10 users), Small Business at $3,000/mo (up to 50 users), Mid-Size at $5,000/mo (up to 100 users), and Enterprise at $15,000/mo (up to 500 users).

Each tier includes a base user count, with additional users available at a per-user monthly rate. Starter bills monthly; all other tiers are billed semi-annually. You can use our interactive pricing calculator on the Pricing page to find the exact cost for your team size.

Each tier includes a base number of users. If you need more, you add them at a per-user monthly rate that decreases as you move up tiers:

Starter: $79/mo per additional user beyond 10  |  Small Business: $49/mo per additional user beyond 50  |  Mid-Size: $29/mo per additional user beyond 100  |  Enterprise: $25/mo per additional user beyond 500.

There are natural breakeven points between tiers. For example, once you exceed 35 users on Starter, Small Business becomes the better value. Our pricing page shows you these crossover points automatically as you adjust your user count.

We don't offer a self-serve free trial — ExhibitPower is a full enterprise platform, and onboarding without guidance tends to be a poor experience for everyone. Instead, we offer a live guided demo tailored to your business size and workflow.

We walk you through the modules most relevant to your operation, show you how IE uses the platform in production, and answer every question you have in real time. Request a demo to get started.

The Vendor Network is always free — for everyone, ERP customer or not. No subscription required.

Marketing Automation is a core ERP module and is included in your subscription — pre-show campaigns, lead scoring, show ROI tracking, and automated follow-up are all part of the platform.

Trade Show Intelligence as a standalone product — sold directly to exhibitors or resold to your clients — is priced separately, either per show or on a subscription basis. This is the exhibitor-facing product that adds AI Lead Capture at the booth and deeper show intelligence. Exhibit house customers on the ERP platform can resell TSI to their clients, creating an additional revenue stream. Contact us to discuss TSI pricing.

We evaluate requests on a case-by-case basis. If your organization has genuine exhibit house operations and budget constraints that make standard pricing a barrier, reach out and we'll have an honest conversation. We're not interested in discounting to close a deal — we're interested in long-term customers who get real value.

Yes. You can upgrade tiers at any time, and the new rate applies from your next billing cycle. Downgrades can be made at the end of your current billing period. If your user count grows beyond your current tier's breakeven point, we'll proactively flag it so you can move to the better-value tier.

Getting Started 5 Questions

We typically spend 4–8 weeks in setup mode, then launch the entire platform on a single Go Live day — what we call ExhibitPower Freedom Day. Everyone in your company starts using the full system on the same day.

Here's the reality: our engineers can configure the platform in just a few days. The time to launch is almost entirely determined by how quickly your team can deliver your data to us. Clean client records, job history, inventory data — that's what drives the timeline. The sooner you can get us your data, the sooner your Freedom Day arrives.

We don't do phased rollouts. ExhibitPower works best when every employee is using every module at the same time — because the platform is so thoroughly integrated that a partial deployment leaves value on the table.

No. ExhibitPower is a hosted platform — we manage the infrastructure, updates, and backups. You don't need a dedicated IT department or in-house technical staff to run it.

Your team will need someone who understands your business processes well enough to make configuration decisions (e.g., how you structure job types, which approval workflows to enable). That's a business knowledge requirement, not a technical one.

Every customer receives dedicated onboarding support. This includes configuration assistance, data migration guidance, and role-based training sessions for your team — sales, project management, production, and finance all get targeted training, not a generic overview.

We've built training materials specifically for each functional role inside an exhibit house. Our goal is that every person on your team is confident using the module that's relevant to their job within 30 days of go-live.

Migration can be easy — or challenging. It almost entirely depends on one question: how clean is your current data?

Client records tend to migrate smoothly. Inventory is typically the biggest challenge. Many exhibit houses discover their inventory data is so incomplete or inconsistently structured that starting fresh is actually the better option. We'll give you an honest assessment before you commit to anything.

If you're coming from ExhibitForce, we've built a dedicated AI-enhanced migration tool specifically designed to move data from EF's simpler structure into ExhibitPower's more robust format — quickly and accurately. It's one of the smoother migrations we handle.

ExhibitPower currently integrates with QuickBooks Enterprise Desktop across 16 parameters — including Job Costing, Invoicing, Purchase Orders, and more. It's a deep, bidirectional connection, not a basic sync. Beyond QuickBooks, our Accounting Integration module is designed to be platform-agnostic — we can integrate with most any accounting system. If you're running Sage, Acumatica, NetSuite, or something else, we can have that conversation.

ExhibitPower is also substantially integrated with Google Drive and Google Mail — document storage, file sharing, and email communication all connect directly to the platform. No switching between systems to find a file or send a job-related email.

Contact us to discuss specific integration needs before you sign up — we'd rather be upfront about what's available than oversell and underdeliver.

Vendor Network 4 Questions

There is no catch. The Vendor Network is free for everyone — exhibit houses, exhibitors, event planners, and agencies — whether or not you're an ExhibitPower customer.

We built it because the industry needed it. Finding rated I&D labor in an unfamiliar city, or locating a reliable flooring vendor for a last-minute show, shouldn't require cold calls and tribal knowledge. 20 years of IE's vendor relationships are now searchable by anyone, at no cost.

The network benefits ExhibitPower as a platform because more usage means better data. Everyone wins.

Vendor ratings in the network are sourced from real exhibit industry transactions — primarily from Innovative Environments' 20+ years of vendor usage across hundreds of shows. This isn't crowdsourced reviews from anonymous users. These are operational ratings from a company that has paid and worked with these vendors.

Vendors can claim their profiles and update contact information. Rating data remains sourced from actual work history, not self-reported scores.

Vendors can register for a free listing directly through the Vendor Network portal. Basic listings — company name, contact info, service categories, and service markets — are free and publicly visible.

Enhanced visibility options (featured placement, expanded profiles, priority search ranking) are available for vendors who want to increase their exposure to exhibit houses actively sourcing in their markets.

The network currently covers 28 categories across the exhibit supply chain, including: Installation & Dismantling (I&D) labor, Audio/Visual, Flooring, Rigging, Cleaning & Porter Service, Freight & Logistics, Photography, Catering, Electrical, Plumbing, Furnishings, Graphic Production, Display Lighting, and more.

If your service category isn't listed, reach out — the network is actively expanding based on industry demand.

Trade Show Intelligence 4 Questions

Trade Show Intelligence (TSI) is the exhibitor-facing product within the ExhibitPower AI platform. It combines two capabilities: Marketing Automation (pre-show campaign management, attendee targeting, and ROI tracking) and AI Lead Capture (real-time voice-to-intelligence lead extraction at the booth).

The AI Lead Capture tool works during the show — a staffer has a conversation with a booth visitor, and the AI extracts structured lead data: budget signals, timeline, decision-maker status, and follow-up priority. Automated follow-up sequences launch before you leave the hall.

Yes. Exhibit house customers on the ERP platform can offer Trade Show Intelligence as a value-added service to their exhibitor clients. This creates a new revenue stream while deepening your client relationships — you become a strategic partner in their show success, not just a fabrication vendor.

We provide the tools and the platform; your relationship and service layer are the differentiator. Contact us to discuss reseller structure and pricing.

Show floor connectivity can be unreliable. The mobile lead capture interface is designed to queue captures locally and sync when connectivity is restored. Audio capture and basic data entry work offline; AI enrichment and follow-up automation process once the device reconnects.

We recommend testing your show floor connectivity in advance and have contingency workflows built into the app for degraded network conditions.

Trade Show Intelligence is available both per-show and on a subscription basis. Per-show pricing is ideal for exhibitors who attend a handful of major shows per year. Subscription pricing makes more sense for high-frequency exhibitors or exhibit houses activating TSI for multiple clients across many shows.

Pricing is based on show volume, number of simultaneous users at each show, and whether you're an individual exhibitor or reselling as an exhibit house. Contact us for a custom quote.

Security & Privacy 4 Questions

ExhibitPower is hosted on Google Cloud infrastructure in the United States. Your data is logically isolated from other customers through a DealerID on every record — every piece of data in the system is tagged to your organization, and the platform enforces that boundary at every level.

ExhibitPower support staff can access your data for troubleshooting purposes. We are transparent about this: if you contact us with a data issue, we may need to look directly at your records to resolve it. We treat that access with care and only use it to help you.

No. Your client data, job records, and financial information are never used to train AI models or shared with other ExhibitPower customers. Period.

The Shared Data Network — which powers vendor ratings, show benchmarks, and industry intelligence — is built from aggregated, anonymized operational data, not from your identifiable business records. You contribute to the network's value, but nothing traceable to your company or clients is visible to others.

ExhibitPower's legal documents — including our Privacy Statement, Security Policy, EULA, and Master Service Agreement — are current as of March 2026 and are written in compliance with CCPA (California Consumer Privacy Act) and TDPSA (Texas Data Privacy and Security Act).

Our full legal documentation is available on request prior to signing. We encourage you to review it — it's written to be read, not to obscure.

You own your data. If you cancel, we provide a full data export in standard formats (CSV, JSON) within 30 days of your subscription end date. After the export window, your data is deleted from our systems per our data retention policy.

We don't hold data hostage or make exports difficult. Your client records, job history, financial data, and vendor contacts are yours to take with you.

Switching from Another System 4 Questions

Switching from ExhibitForce is one of the most common migrations we handle. Your team won't be starting from zero — the core operational concepts are familiar. Where you'll notice the biggest difference immediately is inventory: ExhibitPower's inventory module is significantly more advanced than ExhibitForce's, and it's usually the area where customers realize what they've been missing.

We've built a dedicated AI-enhanced migration tool specifically designed to move data from ExhibitForce's simpler structure into ExhibitPower's more robust format — quickly and accurately. It's one of the smoother migrations we handle.

We don't recommend a parallel-run period. It's not practical — running two systems simultaneously creates confusion and slows adoption. We prepare thoroughly, then launch on Freedom Day. Everyone goes live together.

Almost certainly not — this is the most common starting point for exhibit houses that come to us, and it's exactly where Innovative Environments was before we built ExhibitPower.

The question isn't whether ExhibitPower is overkill. It's whether your spreadsheet-and-QuickBooks setup is costing you more than you realize in missed jobs, unbilled extras, inventory you can't find, and decisions you're making without the data to back them up. If you have more than 5 people and more than a handful of active jobs at any time, the answer is almost always yes.

Most customers see measurable impact within the first 90 days — typically in three areas: recovered revenue from change orders and extras that previously fell through the cracks; reduced production errors from clearer job specs and approval workflows; and time savings on reporting and job status communication.

The longer-term ROI (inventory optimization, purchasing efficiency, HR compliance) compounds over 6–12 months. We're happy to run a rough ROI model for your operation size during your demo — we've done it enough times to give you a realistic estimate, not a best-case projection.

We actually recommend against it. ExhibitPower is a company-wide system — it's designed for every employee to use it every day, from the first day of go-live. The platform's power comes from integration: sales, production, inventory, purchasing, HR, and finance all talking to each other in real time.

A partial deployment breaks that integration. A salesperson enters a job, but production isn't in the system yet. Inventory isn't tracked because the module isn't "turned on." The result is a watered-down experience that undersells what the platform can do.

We set up everything. We train every role. Then on ExhibitPower Freedom Day, everyone goes live together — and the system immediately starts delivering the value it was designed to deliver.

Still Have Questions?

Our team has been running an exhibit house for 20 years. We have answers to questions most software companies have never thought to ask.